What agent observability should cover
- Tracing — full step-by-step record of agent reasoning and tool calls
- Evaluation — scoring agent outputs against quality criteria
- Cost tracking — tokens and dollars per agent, per session, per task
- Latency monitoring — where time goes in multi-step workflows
- Action audit — what the agent actually did to production systems
The tools, ranked
LangSmith
Tracing + evaluationLangChain's observability and evaluation platform. The most complete option for tracing, debugging, and evaluating agents — especially LangChain/LangGraph ones. Strong evaluation tooling for measuring agent quality over time. The default for teams in the LangChain ecosystem.
Best for: Teams on LangChain who need deep tracing and systematic evaluation.
Langfuse
Open-source observabilityOpen-source LLM observability with tracing, evaluation, prompt management, and cost tracking. Framework-agnostic and self-hostable. A strong choice for teams that want control over their observability data and aren't tied to one orchestration framework.
Best for: Teams that want open-source, self-hosted, framework-agnostic observability.
Helicone
Observability + cachingOpen-source observability that doubles as a caching and cost-control proxy. Drop-in setup, strong cost visibility, and built-in caching to reduce spend. Good when you want visibility and cost reduction in one lightweight tool.
Best for: Teams that want cost visibility plus caching with minimal setup.
AgentOps
Agent-native monitoringPurpose-built for AI agents (not just LLM calls) — session replay, multi-agent monitoring, cost analytics, and failure detection. Designed around the agent as the unit of observation rather than the individual model call.
Best for: Teams running multi-agent systems that need agent-level visibility.
Exemplar
Observability + governance + action auditExemplar extends observability into governance. Beyond tracing what agents reasoned and spent, it records what they actually did to production systems — every action, approval, and block — in an immutable audit trail tied to the same policy fabric that governs them. For agents that take real actions, this action-level audit is the visibility that matters most: not just what the model said, but what it changed, who approved it, and whether policy allowed it.
Best for: Teams whose agents take production actions and need audit plus enforcement, not just LLM-call tracing.
Observability vs governance: you need both
Observability is read-only — it shows you what agents did after the fact. Governance is enforcement — it controls what agents can do before they do it. They're complementary:
| Observability | Governance | |
|---|---|---|
| Timing | After the fact | Before execution |
| Mode | Read-only | Enforcement |
| Answers | What did it do? | What is it allowed to do? |
| Tools | LangSmith, Langfuse, AgentOps | Exemplar |
Frequently asked questions
What's the difference between LLM observability and agent observability?
LLM observability traces individual model calls — prompt, response, tokens, latency. Agent observability traces the full agent workflow — multi-step reasoning, tool calls, and the sequence of decisions. Agents need the latter; a single trace per call isn't enough to debug a multi-step agent.
Do I need observability and a control plane?
For production agents that take actions, yes. Observability tools show you what happened and help you debug and evaluate. A control plane enforces policy and produces the action-level audit trail. Most teams run an observability tool for development and debugging, plus a control plane for production governance.
Is action audit the same as tracing?
No. Tracing records the agent's reasoning and LLM calls. Action audit records what the agent did to real systems — the database write, the service restart, the secret rotation — with who approved it and whether policy allowed it. For compliance and incident review, action audit is what auditors actually ask for.
Related: best AI agent governance platforms, AI agent governance explained, best AI agent control plane tools.